Team members, roles and client viewers

Invite people in Settings → Team. Everyone signs in with their own account, so you never share a password.

Roles

Role	What they can do
Owner	Everything, including billing and deleting the team
Admin	Everything except deleting the team: members, API tokens, alerts, monitors
Member	Monitors, sites, alerts, maintenance and status pages
Viewer	Reads only the monitors you pick for them

Members and admins come with the Team plan. Solo has one user, but can still invite viewers.

Give a client access to their uptime

A viewer is the simplest way to show clients how their site is doing without giving them your whole dashboard:

1. Open Settings → Team and choose Viewer as the role.
2. Pick the monitors the client should see and send the invitation.
3. The client signs in and sees only those monitors – their uptime, outages and response times. Your other clients, alerts, billing and settings stay hidden.

You can change a viewer's monitors at any time with Monitors next to their name.

Plan	Viewers	Monitors per viewer
Free	–	–
Solo	3	5
Team	20	10

Viewers do not take a user seat. A WordPress site connected through the plugin can have up to three monitors (uptime, SSL certificate and domain expiry); each one you pick counts.

Other ways to keep clients informed

• A status page, on your own domain if you like, shows the uptime publicly.
• On Team, a white-label PDF report with your logo goes to each client on the first of the month.

See pricing for what each plan includes.